About me

Professional / Education Overview

I am a results-driven and client-focused solutions engineer with 3+ years of experience designing, developing, and deploying innovative solutions within the Google advertising ecosystem as a Customer Solutions Engineer. Proven ability to bridge the gap between complex technical concepts and non-technical stakeholders, consistently exceeding client expectations. I recently completed a Master's degree in Computer Science with a specialization in Machine Learning at the Georgia Institute of Technology. I also hold a Bachelor of Science degree in Electrical and Computer Engineering from the University of Southern California, with a minor in Cybersecurity. I am currently seeking opportunities to leverage my advanced technical skills and passion for cutting-edge technology to contribute to impactful solutions at Google. Prior experience includes a role as a Technical Solutions Engineer at Google, specializing in network troubleshooting and cloud infrastructure.

Current Role

As a Customer Solution Engineer since October 2023, I've been the primary technical contact for advertiser clients, designing and delivering solutions for their unique advertising needs. This involves everything from meeting with clients to understand their challenges, to developing and implementing solutions using various coding languages and frameworks like Python, Apps Script, JavaScript, and BigQuery. I'm responsible for managing the entire project lifecycle, from initial discovery to final delivery, ensuring projects meet deadlines and adhere to documentation standards. A key part of my role is making complex technical concepts accessible to non-technical clients. I build all solutions on Google Cloud Platform, provide ongoing support, and eventually transfer ownership to the client's internal engineering teams

What i'm doing

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    Software Development

    I specialize in creating efficient, scalable software solutions tailored to meet unique business needs. With expertise in various programming languages and development frameworks, I deliver high-quality Backend Code focused on performance and reliability.

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    Cloud Solutions

    I design and implement cloud-based architectures that are flexible, secure, and cost-efficient. With a focus on scalability and optimization, I help businesses harness the full potential of cloud technologies for better performance and resource management.

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    Machine Learning/Artificial Intelligence

    I implement advanced machine learning and AI models to solve complex problems and enhance decision-making processes. From data analysis to model deployment, I leverage cutting-edge techniques to bring intelligent systems to life.

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    User Experience

    I focus on creating intuitive and seamless user experiences that prioritize usability and accessibility. By understanding user needs and behaviors, I design interfaces that are both aesthetically pleasing and easy to navigate, ensuring satisfaction and engagement.

Experience/Education

Resume

Education

  1. Georgia Institute of Technology

    2023 — 2024

    Masters in Computer Science: Specialization in Machine Learning.

  2. University of Southern California

    2017 — 2021

    Bachelor of Science In Electrical Engineer

    Minor: Applied Computer Security

Experience

  1. Google - Customer Solutions Engineer

    Oct 2023 — Present

    As a Customer Solution Engineer, I specialize in developing customized solutions to address complex advertising needs, working directly with clients to gather requirements, deliver scalable solutions, and ensure long-term sustainability. My role involves leading full-lifecycle engineering projects, adhering to best practices in design documentation, and maintaining code readability standards. Proficient in Python 3, Apps Script, JavaScript, and BigQuery, I create innovative solutions on the Google Cloud Platform, such as a novel DV360 reporting tool that calculates a Unique Reach Overlap metric and a dynamic ad-serving system integrating regional inventory data. I have streamlined client operations by automating reporting processes and provided post-deployment support, troubleshooting, and knowledge transfer to ensure project success. My expertise lies in translating technical complexities into clear, actionable solutions, delivering results that exceed client expectations.

  2. Google - Network Technical Solutions Engineer

    June 2021 — Oct 2023

    As a Technical Solutions Engineer specializing in networking for Google Cloud Products, I supported some of Google Cloud's largest customers by troubleshooting and resolving over 200 high-priority issues related to networking and connectivity. My expertise included VPC Networking, Cloud NAT, and GKE, where I collaborated with customers to optimize configurations and ensure seamless integration with GCP services. I contributed to improving the GCP experience by reporting bugs, suggesting feature enhancements, and developing internal documentation and playbooks. Additionally, I conducted technical interviews for prospective engineers, evaluating candidates on coding skills, role-specific knowledge, and Google’s core competencies. My focus was on delivering exceptional support, fostering customer success, and driving product improvements.

  3. Walt Disney Imagineering - Show Control Systems Intern

    May 2019 — Aug 2019

    As a Show Control Systems Intern at Walt Disney Imagineering, I contributed to the development and maintenance of animatronics for a new Disneyland ride. My responsibilities included tuning Elmo-driven motors, testing and implementing an updated emergency stop (ESTOP) system, and assisting with the installation and troubleshooting of animatronics figures. I also coordinated an inventory system of over 500 items using Asset Panda software, streamlining asset tracking processes. Additionally, I supported the team on various internal projects, further enhancing the reliability and functionality of the ride's show control systems.

  4. Universal Creative - Controls Engineering Intern

    Feb 2019 — May 2019

    As a Controls Engineering Intern at Universal Creative, I developed automation tools to enhance team efficiency and streamline workflows. I created a Python script and Jupyter Notebook that reduced a 4-hour documentation process to just 5 minutes, significantly improving productivity. Additionally, I designed a Slack bot that generated a series of documents directly from a master Excel spreadsheet through messaging, simplifying collaboration and information sharing. I also supported the Creative Team on various internal projects, contributing to the success of engineering initiatives.

Portfolio